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Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set
True
False
Customer
14870
LatestTicket
CreatedAt
1/4/2023 10:15:55 AM
UpdatedAt
3/22/2023 1:57:16 PM
Subject
CREDIT ON ACCOUNT
Description
Good day, please see credit on the account, how will we be refunded for credit and how do we go about it? Please also note there is no correct portal to report hence the report under the dispute reconnection fee charges
Priority
Disposition
23
ConversationType
3
Parent
Account
14061
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
9
Subcategory
123
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
144537
ResolvedBy
WasCreatedByCustomer
Not Set
True
False
HasIvrcall
Not Set
True
False
Creator
449
Updator
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