Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
38503
LatestTicket
CreatedAt
1/4/2023 9:03:27 AM
UpdatedAt
2/11/2023 10:53:41 AM
Subject
DOG TAX
Description
PLEASE REMOVE DOG TAX CHARGE CONSUMER HAS NO DOGS.<div>QRC Response :DATE 11/02/2023</div><div>Email sent to the department to investigate and assist</div>
Priority
Disposition
30
ConversationType
3
Parent
Account
30333
OpenedBy
114
AssignedTo
5
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
11
Subcategory
72
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
201
Updator
12