Details

Conversation

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
20109
LatestTicket
CreatedAt
1/4/2023 8:19:57 AM
UpdatedAt
1/4/2023 8:19:59 AM
Subject
Strange charge code and incorrect charge
Description
Dear Sir/Madam I noted a strange charge on my account called "Contract ended" this is confusing me and has resulted into a charge of R4 323,61. Please kindly adjust my account.
Priority
Disposition
23
ConversationType
3
Parent
Account
19812
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
8
Subcategory
50
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
1504
Updator