Details

Conversation

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
894
LatestTicket
CreatedAt
12/11/2020 11:52:10 AM
UpdatedAt
10/25/2021 11:45:40 AM
Subject
SEWER
Description
<p class="MsoNormal"><span style="font-family:&quot;Century Gothic&quot;,sans-serif">Goodafternoon<o:p></o:p></span></p><p class="MsoNormal"><span style="font-family:&quot;Century Gothic&quot;,sans-serif"><o:p>&nbsp;</o:p></span></p><p class="MsoNormal"><span style="font-family:&quot;Century Gothic&quot;,sans-serif">Pleasesee above-mentioned account.&nbsp; This account is being billed with refuse andsewerage yet there are 2 other accounts linked to flat 14, being 10374958 and10387819 which is also being billed.&nbsp; Kindly investigate these charges onthe above-mentioned account as this has now been handed over.<o:p></o:p></span></p><p class="MsoNormal"><span style="font-family:&quot;Century Gothic&quot;,sans-serif"><o:p>&nbsp;</o:p></span></p><p class="MsoNormal"><span style="font-family:&quot;Century Gothic&quot;,sans-serif">Kindregards<o:p></o:p></span></p><br/><b>Journal Number</b>: [160900]
Priority
Disposition
24
ConversationType
3
Parent
Account
1093
OpenedBy
AssignedTo
Region
2
Department
23
QueryType
93
SubQueryType
105
Escalation
EscalationCron
History
[{"op":"R","uid":"5","un":"ivanh","dt":"2020-12-11T11:50:42.067Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-06-09T06:42:39.588Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-09-14T11:34:23.593Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-25T10:53:27.093Z"}]
CreatedBy
UpdatedBy
Category
93
Subcategory
56
CreatedBy1
UpdatedBy1
18
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
18