Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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7676
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LatestTicket
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CreatedAt
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7/6/2021 8:33:55 AM
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UpdatedAt
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11/20/2022 8:19:27 AM
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Subject
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Meter Location
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Description
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<span id="baseForm:commentsReadOnlyAlt" class="readOnlyElement" style="margin: 0px; padding: 0px; border-width: 1px 0px 0px 1px; border-top-style: solid; border-right-style: initial; border-bottom-style: initial; border-left-style: solid; border-top-color: gray; border-right-color: initial; border-bottom-color: initial; border-left-color: gray; border-image: initial; font-family: "Courier New", Helvetica, sans-serif; white-space: pre; display: inline-block; z-index: 2; box-shadow: gray 1px 1px 1px; cursor: not-allowed; background-color: rgb(242, 253, 254); text-indent: 1px; letter-spacing: 1px; font-size: 11px; position: absolute; width: 504px; top: 280px; left: 6px; height: 14px; vertical-align: top;"><br></span><div><span id="baseForm:commentsReadOnlyAlt" class="readOnlyElement" style="text-align: justify; margin: 0px; padding: 0px; border-width: 1px 0px 0px 1px; border-top-style: solid; border-right-style: initial; border-bottom-style: initial; border-left-style: solid; border-top-color: gray; border-right-color: initial; border-bottom-color: initial; border-left-color: gray; border-image: initial; font-family: "Courier New", Helvetica, sans-serif; white-space: pre; display: inline-block; z-index: 2; box-shadow: gray 1px 1px 1px; cursor: not-allowed; background-color: rgb(242, 253, 254); text-indent: 1px; letter-spacing: 1px; font-size: 11px; position: absolute; width: 504px; top: 280px; left: 6px; height: 14px; vertical-align: top;">WATER METER 161200778 IS IN ERF 1486 READING 382 TAKEN 2021.07.06</span><span id="baseForm:comments1ReadOnlyAlt" class="readOnlyElement" style="margin: 0px; padding: 0px; border-width: 1px 0px 0px 1px; border-top-style: solid; border-right-style: initial; border-bottom-style: initial; border-left-style: solid; border-top-color: gray; border-right-color: initial; border-bottom-color: initial; border-left-color: gray; border-image: initial; font-family: "Courier New", Helvetica, sans-serif; white-space: pre; display: inline-block; z-index: 2; box-shadow: gray 1px 1px 1px; cursor: not-allowed; background-color: rgb(242, 253, 254); text-indent: 1px; letter-spacing: 1px; font-size: 11px; position: absolute; width: 504px; top: 300px; left: 6px; height: 14px; vertical-align: top;">BUT ON SOLAR ITS WATER METER 150108438 READING 433 d/o 2021.11.18</span></div>
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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6725
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OpenedBy
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AssignedTo
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5
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Region
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4
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Department
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23
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QueryType
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1
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SubQueryType
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65
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"4","un":"babalwam","dt":"2021-07-06T08:32:55.061Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-08-02T09:07:10.569Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-08-18T07:07:46.765Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-08-18T07:07:57.391Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-08-18T07:09:55.005Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-08-24T07:02:52.252Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-11-09T13:26:12.351Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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65
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CreatedBy1
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UpdatedBy1
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ResolvedAt
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11/20/2022 8:19:26 AM
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Thread
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139832
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ResolvedBy
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8
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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8