Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
38488
LatestTicket
CreatedAt
1/3/2023 7:27:09 AM
UpdatedAt
2/11/2023 10:03:22 AM
Subject
water
Description
QRC Response : DATE 11/02/2023<div>Email sent to Billing to close the old meter .</div><div>Consumer to submit the plumbers report for the high consumption period </div>
Priority
Disposition
30
ConversationType
3
Parent
Account
30319
OpenedBy
110
AssignedTo
17
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
112
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
205
Updator
12