Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 7656
LatestTicket
CreatedAt: 7/6/2021 6:56:15 AM
UpdatedAt: 5/25/2022 9:16:19 AM
Subject: REFUSE CHARGE REVERSAL
Description: REQUEST REVERSAL,NOT COLLECTED BY BCMM<div><br></div><div><table border="0" cellpadding="0" cellspacing="0" width="338" style="border-collapse: collapse;width:253pt"><tbody><tr height="38" style="height:28.8pt"> <td height="38" class="xl65" width="338" style="height:28.8pt;width:253pt">SEND TO ETHEL TO CHECK IF THE REFUSE IS COLLECTED.</td></tr></tbody></table></div>
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 6706
OpenedBy
AssignedTo: 8
Region: 2
Department: 23
QueryType: 4
SubQueryType: 106
Escalation
EscalationCron
History: [{"op":"R","uid":"16","un":"cumilem","dt":"2021-07-06T06:56:17.412Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-08-13T11:27:16.828Z"}]
CreatedBy
UpdatedBy
Category: 4
Subcategory: 106
CreatedBy1
UpdatedBy1
ResolvedAt: 5/25/2022 9:16:18 AM
Thread
ResolvedBy: 5
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 5