Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

7652

LatestTicket

CreatedAt

7/6/2021 6:35:56 AM

UpdatedAt

4/12/2022 9:47:18 AM

Subject

REFUSE CHARGE REVERSAL

Description

REQUEST REVERSAL,NOT COLLECTED BY BCMM<div><br></div><div><table border="0" cellpadding="0" cellspacing="0" width="338" style="border-collapse: collapse;width:253pt"><tbody><tr height="19" style="height:14.4pt"> <td height="19" class="xl65" width="338" style="height:14.4pt;width:253pt">REVERSED</td></tr></tbody></table></div>

Priority

Disposition

4

ConversationType

3

Parent

Account

6703

OpenedBy

AssignedTo

10

Region

2

Department

23

QueryType

4

SubQueryType

106

Escalation

EscalationCron

History

[{"op":"R","uid":"16","un":"cumilem","dt":"2021-07-06T06:35:57.878Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-08-14T07:05:32.075Z"}]

CreatedBy

UpdatedBy

Category

4

Subcategory

106

CreatedBy1

UpdatedBy1

ResolvedAt

4/12/2022 9:47:18 AM

Thread

ResolvedBy

10

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

4