Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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7650
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LatestTicket
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CreatedAt
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7/6/2021 6:25:38 AM
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UpdatedAt
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7/4/2022 7:39:37 AM
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Subject
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WATER QUERY /PLUMBERS LETTER SUBMITTED
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Description
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WATER QUERY/PLUMBERS LETTER SUBMITTED
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Priority
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Disposition
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30
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ConversationType
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3
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Parent
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Account
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6701
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OpenedBy
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AssignedTo
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Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
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96
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"14","un":"asandag","dt":"2021-07-06T06:24:37.842Z"},{"op":"R","uid":"204","un":"lulamamv","dt":"2022-03-07T12:05:42.539Z"},{"op":"R","uid":"204","un":"lulamamv","dt":"2022-03-07T12:06:24.896Z"},{"op":"R","uid":"204","un":"lulamamv","dt":"2022-03-07T12:06:57.627Z"},{"op":"R","uid":"204","un":"lulamamv","dt":"2022-03-07T12:17:55.026Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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96
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CreatedBy1
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UpdatedBy1
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ResolvedAt
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Thread
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125442
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ResolvedBy
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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3