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7622
LatestTicket
CreatedAt
7/5/2021 10:43:26 AM
UpdatedAt
7/12/2022 10:47:32 AM
Subject
Transfer water meter
Description
<p class="MsoNormal"><span lang="EN-US">Please
transfer the water meter from acc 10062743 to 10426634, property was sold last
year<o:p></o:p></span></p><p class="MsoNormal"><b><u>QRC RESPONSE:</u></b> Meter Transfer has been done, query resolved.</p>
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27
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3
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6671
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13
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23
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6
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107
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History
[{"op":"R","uid":"173","un":"olgad","dt":"2021-07-05T10:43:28.592Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-09-14T13:04:40.762Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-09-14T13:05:30.032Z"}]
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107
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ResolvedAt
7/12/2022 10:47:32 AM
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