Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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7572
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LatestTicket
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CreatedAt
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7/5/2021 7:23:42 AM
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UpdatedAt
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6/1/2023 1:29:43 PM
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Subject
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Leak letter
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Description
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<span style="font-size:11.0pt;font-family:"Calibri",sans-serif;
mso-fareast-font-family:Calibri;mso-fareast-theme-font:minor-latin;mso-ansi-language:
EN-ZA;mso-fareast-language:EN-ZA;mso-bidi-language:AR-SA">Water query, w/w
report submitted and filed.<br></span><div><font face="Calibri, sans-serif"><span style="font-size: 14.6667px;"><b>Response</b></span></font><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;
mso-fareast-font-family:Calibri;mso-fareast-theme-font:minor-latin;mso-ansi-language:
EN-ZA;mso-fareast-language:EN-ZA;mso-bidi-language:AR-SA"><b> by QRC</b>: Buffalo city Report received regarding Leak.</span></div><div><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;
mso-fareast-font-family:Calibri;mso-fareast-theme-font:minor-latin;mso-ansi-language:
EN-ZA;mso-fareast-language:EN-ZA;mso-bidi-language:AR-SA"><br></span></div><div><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;
mso-fareast-font-family:Calibri;mso-fareast-theme-font:minor-latin;mso-ansi-language:
EN-ZA;mso-fareast-language:EN-ZA;mso-bidi-language:AR-SA">To check for leak letter and process journal</span></div><div><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;
mso-fareast-font-family:Calibri;mso-fareast-theme-font:minor-latin;mso-ansi-language:
EN-ZA;mso-fareast-language:EN-ZA;mso-bidi-language:AR-SA">QRC Response </span></div><div><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;
mso-fareast-font-family:Calibri;mso-fareast-theme-font:minor-latin;mso-ansi-language:
EN-ZA;mso-fareast-language:EN-ZA;mso-bidi-language:AR-SA"><br></span></div><div><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;
mso-fareast-font-family:Calibri;mso-fareast-theme-font:minor-latin;mso-ansi-language:
EN-ZA;mso-fareast-language:EN-ZA;mso-bidi-language:AR-SA">Journal adjustment submitted for review and authorisation.</span></div><br/><b>Journal Number</b>: [687676]
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Priority
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Disposition
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24
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ConversationType
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3
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Parent
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Account
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6623
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OpenedBy
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AssignedTo
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17
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Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
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96
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"173","un":"olgad","dt":"2021-07-05T07:23:44.471Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-10-05T12:38:32.376Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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96
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CreatedBy1
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UpdatedBy1
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ResolvedAt
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Thread
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ResolvedBy
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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12