Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
16219
LatestTicket
CreatedAt
12/14/2022 8:28:19 AM
UpdatedAt
12/14/2022 9:34:36 AM
Subject
ref 44436
Description
Please refer to Reference 44436 Query Number 31101 My apologies the new meter number is 212081263. this query has not been sorted out . Mr Boucher knows about the correct meter number<div><br></div><div>QRC RESPONSE: Duplicate Query Closed as it does not contain query information.</div><div>Please do not create new queries in reference to existing queries.</div><div>When logging a query, provide details of the actual query in order for agents to assess as queries are randomly allocated to various agents.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
15521
OpenedBy
AssignedTo
17
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
112
CreatedBy1
UpdatedBy1
ResolvedAt
12/14/2022 9:34:36 AM
Thread
140927
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
644
Updator
3