Details

Conversation


EscalationLevel
LatestCall
988480
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
38397
LatestTicket
CreatedAt
12/11/2022 7:09:01 AM
UpdatedAt
12/11/2022 7:09:23 AM
Subject
IVR call: statement
Description
Received call for statement for account 10380840 sent message: 32494
Priority
Disposition
8
ConversationType
2
Parent
Account
6945
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator