Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
38317
LatestTicket
CreatedAt
12/8/2022 3:29:58 PM
UpdatedAt
1/8/2023 9:31:57 AM
Subject
Blocked
Description
My electricity is currently blocked and I can’t buy any. BCM is billing me for the financial year 2020/2021, in addition to 2021/2022. Property was registered in my name on 27 May 2021. I am being overcharged and do not have the funds to unblock lights.
Priority
Disposition
23
ConversationType
3
Parent
Account
30208
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
2
Subcategory
50
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
141371
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
3027
Updator