I have received the invoice for August, September ,October and November 2022 with water reading 30KL per month, which is completely wrong, my water usage is 20KL average per month for past 6 month.
I have been paying more than what my usage.
my water meter reading at 30 November is 629kl.
I am requesting municipality to please rectify my account and charge me fairly, as I pay my account regularly and on time.
Thank you
Ashok Patel<div><br></div><div><b>QRC Response:</b></div><div>The account has been interim charged as from July 2022 ( At 30 kl) which will reverse with the January 2023 account run as readings have been obtained. Reading taken 20221214, reading 650 will be processed then interim's will reverse. interim charges are system automated and reverses once actual readings get processed.</div><div><div><br></div><div><br></div></div>