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Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set
True
False
Customer
38256
LatestTicket
CreatedAt
12/8/2022 7:28:07 AM
UpdatedAt
3/14/2023 1:26:55 PM
Subject
water
Description
SUBMITTED PLUMBERS LETTER FOR A FIXED LEAK<div><br></div><div><b>QRC RESPONSE</b></div><div><b>leak credit passed on account, journal captured on 21/01/2023 and waiting to be authorized</b></div><br/><b>Journal Number</b>: [528651]
Priority
Disposition
24
ConversationType
3
Parent
Account
30190
OpenedBy
114
AssignedTo
17
Region
3
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
144212
ResolvedBy
WasCreatedByCustomer
Not Set
True
False
HasIvrcall
Not Set
True
False
Creator
201
Updator
11
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