Details

Conversation


EscalationLevel
LatestCall
985663
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
38254
LatestTicket
CreatedAt
12/8/2022 6:51:37 AM
UpdatedAt
12/8/2022 6:51:55 AM
Subject
IVR call: statement
Description
Received call for statement for account 10385761 sent message: 32361
Priority
Disposition
8
ConversationType
2
Parent
Account
19532
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator