Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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38201
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LatestTicket
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CreatedAt
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12/7/2022 10:26:21 AM
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UpdatedAt
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5/2/2023 10:49:34 AM
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Subject
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Water query
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Description
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6 months policy adjustment 2021/05/08-2022/10/08<div><br></div><div><b>qrc response</b></div><div><b>six months policy adjustment done for 2022/11 period, journal awaits approval</b></div><br/><b>Journal Number</b>: [016758]<br/><b>Journal Amount</b>: [-R23,359.37]
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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30165
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OpenedBy
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144
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AssignedTo
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15
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Region
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3
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Department
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23
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QueryType
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SubQueryType
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Escalation
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EscalationCron
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History
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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101
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CreatedBy1
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UpdatedBy1
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ResolvedAt
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5/2/2023 10:49:29 AM
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Thread
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144195
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ResolvedBy
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3
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WasCreatedByCustomer
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HasIvrcall
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Creator
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778
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Updator
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3