Details
Conversation
-
EscalationLevel
-
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
38172
-
LatestTicket
-
-
CreatedAt
-
12/7/2022 7:03:30 AM
-
UpdatedAt
-
3/10/2023 8:40:26 AM
-
Subject
-
LEAKING METER
-
Description
-
PLUMBERS REPORT STATED THAT THE TAILPICE WAS FIXED WHICH WAS THE PROBLEM WAS IN BCMM SIDE AND THE CUSTOMER.
-
Priority
-
-
Disposition
-
30
-
ConversationType
-
3
-
Parent
-
-
Account
-
30146
-
OpenedBy
-
215
-
AssignedTo
-
-
Region
-
3
-
Department
-
-
QueryType
-
-
SubQueryType
-
-
Escalation
-
-
EscalationCron
-
-
History
-
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
1
-
Subcategory
-
96
-
CreatedBy1
-
-
UpdatedBy1
-
-
ResolvedAt
-
-
Thread
-
-
ResolvedBy
-
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
1533
-
Updator
-
238