Details

Conversation

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
38146
LatestTicket
CreatedAt
12/6/2022 6:15:25 PM
UpdatedAt
1/7/2023 8:39:32 AM
Subject
RATES
Description
RATES PAID<div><b>QRC Response:</b></div><div>payment of R4608.22 recieved on the 20221207 and R2898.50 on the 20230104 and Rates are charging correctly on the account, can the consumer kindly log a more detailed complaint or query.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
30138
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
8
Subcategory
118
CreatedBy1
UpdatedBy1
ResolvedAt
1/7/2023 8:39:32 AM
Thread
141335
ResolvedBy
17
WasCreatedByCustomer
HasIvrcall
Creator
3021
Updator
17