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Conversation
EscalationLevel
LatestCall
LatestChat
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LatestFax
Campaign
IsOpen
Not Set
True
False
Customer
38106
LatestTicket
CreatedAt
12/6/2022 11:22:00 AM
UpdatedAt
12/6/2022 11:22:03 AM
Subject
high water bill for 2021/10/22..Please investigate.
Description
High water bill for 2021/10/22...old meter was replaced with new smart meter..Consumer also got leak finder in to check and there is no leaks.Please investigate.
Priority
Disposition
6
ConversationType
3
Parent
Account
30127
OpenedBy
21
AssignedTo
17
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
112
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
Not Set
True
False
HasIvrcall
Not Set
True
False
Creator
21
Updator
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