Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
17046
LatestTicket
CreatedAt
12/6/2022 10:18:02 AM
UpdatedAt
2/14/2023 7:55:16 AM
Subject
Incorrect charge
Description
I have been charged incorrectly for water. Since August when I was charged incorrectly for water and between all the credits and incorrect charge and credits there is a charge for water in September for R2050.17 (AUG&SEP 2022 water back charge) . Below that there is a charge for water Aug to Sep. What is there R2050.17 charge for? from when BCM made a mistake the reading was 889 and when BCM had correct reading of 926 the difference is 37kl. I can not see how this can cost me R2050.17 for a mistake from BCM. I would like this to be rectified.
Priority
Disposition
23
ConversationType
3
Parent
Account
16452
OpenedBy
AssignedTo
15
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
50
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
142624
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
834
Updator