Details
Conversation
EscalationLevel
0
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
80
LatestTicket
CreatedAt
6/2/2020 10:53:11 AM
UpdatedAt
2/10/2023 12:29:14 PM
Subject
Log Query
Description
CONSUMER QUERYING HIGH CONSUMPTION,KINDLY INVESTIGATE AND RESOLVE.<div><br></div><div><br></div><div>Response from QRC: Plumbers letter received.</div><div>Resolved Nov 2020 with a leak credit</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
83
OpenedBy
39
AssignedTo
17
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
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CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
2
ResolvedAt
2/10/2023 12:29:14 PM
Thread
ResolvedBy
3
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
39
Updator
3