Details

Conversation

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
19413
LatestTicket
CreatedAt
12/5/2022 11:45:54 AM
UpdatedAt
12/5/2022 11:45:57 AM
Subject
Water Query
Description
Staff reported high water consumption just after the installation of the smart metre.<div><br></div><div>Please see the January 2022 billing also the staff says they never had a leak.</div>
Priority
Disposition
6
ConversationType
3
Parent
Account
19008
OpenedBy
120
AssignedTo
17
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
112
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
218
Updator