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LatestCall
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Campaign
IsOpen
Customer
37999
LatestTicket
CreatedAt
12/5/2022 11:00:12 AM
UpdatedAt
1/21/2023 8:26:17 AM
Subject
Water Query
Description
Request for 6 months water adjustment, please see on May 2022 billing.<div><b><u>QRC RESPONSE:</u></b> 6 MONTHS POLICY JOURNAL PROCESSED FOR 202205 PERIOD.<br><div><br></div></div><br/><b>Journal Number</b>: [528596]
Priority
Disposition
24
ConversationType
3
Parent
Account
30077
OpenedBy
120
AssignedTo
15
Region
2
Department
23
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Escalation
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UpdatedBy
Category
1
Subcategory
101
CreatedBy1
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WasCreatedByCustomer
HasIvrcall
Creator
218
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6