Details

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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
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Campaign
IsOpen
Customer
37704
LatestTicket
CreatedAt
12/1/2022 2:10:09 PM
UpdatedAt
1/21/2023 6:20:03 AM
Subject
SEWERAGE QUERY
Description
Consumer was back charge on Sewerage and she said she is using a Septic Tank, please correct the account<div><br></div><div><b>qrc response</b></div><div><b>information referred&nbsp;to internal department for formal assessment, query under investigation</b></div>
Priority
Disposition
30
ConversationType
3
Parent
Account
30004
OpenedBy
9
AssignedTo
5
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
93
Subcategory
117
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
141707
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
9
Updator
11