Details

Conversation


EscalationLevel
LatestCall
979129
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
37645
LatestTicket
CreatedAt
12/1/2022 12:13:24 PM
UpdatedAt
12/1/2022 12:13:47 PM
Subject
IVR call: statement
Description
Received call for statement for account 10096733 sent message: 31893
Priority
Disposition
8
ConversationType
2
Parent
Account
27037
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator