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EscalationLevel
LatestCall
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IsOpen
Customer
37632
LatestTicket
CreatedAt
12/1/2022 11:35:27 AM
UpdatedAt
1/21/2023 10:55:22 AM
Subject
Water query
Description
Huge billing for April 2021, please assist.<div><br></div><div><b>QRC RESONSE: Kindly ask a plumber to check around the house if there aren't&nbsp; any possible leaks.</b></div><div><b>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; If so,can the plumber provide us with a plumbers letter so that we can do an adjustment on your&nbsp;&nbsp;</b></div><div><b>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; account.</b></div>
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Disposition
27
ConversationType
3
Parent
Account
29968
OpenedBy
120
AssignedTo
15
Region
4
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
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UpdatedBy
Category
1
Subcategory
50
CreatedBy1
UpdatedBy1
ResolvedAt
1/21/2023 10:55:22 AM
Thread
141738
ResolvedBy
15
WasCreatedByCustomer
HasIvrcall
Creator
218
Updator
15