Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
37563
LatestTicket
CreatedAt
12/1/2022 8:24:04 AM
UpdatedAt
1/8/2023 6:29:46 AM
Subject
Water meter reading
Description
Actual water meter reading taken on 28th November 2022 264
The automatic reading system has not worked for 3 months now <div><br></div><div>DUPLICATE OF REF#83517</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
29939
OpenedBy
AssignedTo
17
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
111
CreatedBy1
UpdatedBy1
ResolvedAt
1/8/2023 6:29:46 AM
Thread
ResolvedBy
15
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
2977
Updator
15