Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
7394
LatestTicket
CreatedAt
7/1/2021 1:03:09 PM
UpdatedAt
7/2/2022 7:34:09 AM
Subject
water query
Description
high water consumption on may statement 2021<div><br></div><div>Reading where changed but no adjustment done. Referred to billing for assessment.<br></div>
Priority
Disposition
23
ConversationType
3
Parent
Account
6466
OpenedBy
AssignedTo
Region
2
Department
1
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"26","un":"nobulalim","dt":"2021-07-01T13:05:53.077Z"},{"op":"R","uid":"26","un":"nobulalim","dt":"2021-07-01T13:06:03.821Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
15