Details

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EscalationLevel
LatestCall
975683
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
37144
LatestTicket
CreatedAt
11/29/2022 1:17:42 PM
UpdatedAt
11/29/2022 1:18:15 PM
Subject
IVR call: statement
Description
Received call for statement for account 10440645 sent message: 31562
Priority
Disposition
8
ConversationType
2
Parent
Account
29848
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator