Details

EscalationLevel: 0
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 79
LatestTicket
CreatedAt: 6/1/2020 10:45:27 AM
UpdatedAt: 3/28/2022 7:25:06 AM
Subject: water
Description: six months policy to be applied
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 82
OpenedBy: 17
AssignedTo: 17
Region: 2
Department: 23
QueryType: 1
SubQueryType: 95
Escalation
EscalationCron
History: [{"op":"R","uid":"2","un":"debbiecr","dt":"2021-01-19T12:40:24.798Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-01-19T12:40:53.403Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-01-19T12:41:24.399Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-15T08:23:26.106Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-16T11:13:54.273Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-07-21T08:07:59.039Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-10-17T08:35:38.017Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 95
CreatedBy1
UpdatedBy1
ResolvedAt: 3/28/2022 7:25:06 AM
Thread
ResolvedBy: 17
WasCreatedByCustomer
HasIvrcall
Creator: 17
Updator: 6