Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
36695
LatestTicket
CreatedAt
11/27/2022 6:43:46 AM
UpdatedAt
3/13/2023 10:43:08 AM
Subject
Services to be terminated
Description
Good Day<div>We would like to deactivate our BCM Account:10361718, The property has been sold and transferred to the new owner.<br></div><div>Kindly assist us in this regard.&nbsp;<br></div><div>We hope that our request will receive your favourable attention.<br></div><div>Kind regards<br></div><div><br></div><div>Mr LG &amp; Mrs G Siqwana</div><div>083 758 2705 / 060 476 0518</div><div><br></div><div>QRC RESPONSE: Query Closed</div><div>Acc: 10361718 has been terminated and finalized in Feb 2023.</div><div>Should there be a refund due, kindly forward the below required documents to VuyokaziYa@buffalocity.gov.za to request a refund:<br></div><div>1. A letter from the lawyers who did the transfer of the property. It should state that credit balance may be paid into the account holder’s bank account</div><div>2. Bank confirmation letter or 1 month stamped bank statement</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
29774
OpenedBy
20
AssignedTo
5
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
6
Subcategory
122
CreatedBy1
UpdatedBy1
ResolvedAt
3/13/2023 10:43:08 AM
Thread
144111
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
20
Updator
3