Rates reflecting on old account (10396214_ - not on new account opened (10437597)
Description
This property (plot in Kidds Beach) ERF458 was purchased by CLIVE BERLYN INVESTMENTS (CBI) in 2018. The BCMM municipal invoice being received was sent to PO Box for CBI – however still reflecting “Pacific Eagle”.
At the start of this year, Beacon Bay municipal office advised we must provide all company documentation again relevant to this property to open new account. This was done and in March account 10437597 was opened.
Rates however are still being invoiced to PACIFIC EAGLE (Account: 10396214) New account in CLIVE BERLYN INVESTMENTS name (10437597) is only being invoiced for fire each month.
Two months after the account was opened the new account was invoiced for electricity availability fee, but still not rates and to date RATES still being invoiced to old account number (incorrect entity). PACIFIC EAGLE account should long have been closed and rates be invoiced on the new account with fire levy for the plot. Please assist with resolving this.
We look forward to your assistance in correcting the error to ensure correct billing for this property.
Thank you.