Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
315
LatestTicket
CreatedAt
11/25/2020 10:00:00 PM
UpdatedAt
11/13/2021 8:27:21 AM
Subject
water
Description
<table border="0" cellpadding="0" cellspacing="0" width="792" style="border-collapse: collapse;width:594pt"><tbody><tr height="26" style="height:19.5pt"> <td height="26" class="xl65" width="792" style="height:19.5pt;width:594pt">Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.</td></tr></tbody></table>
Priority
Disposition
27
ConversationType
3
Parent
Account
439
OpenedBy
AssignedTo
13
Region
2
Department
23
QueryType
77
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"18","un":"lindan","dt":"2021-10-27T09:59:33.116Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-27T10:00:05.850Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-27T10:01:21.125Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-11-13T08:26:04.008Z"}]
CreatedBy
UpdatedBy
Category
9
Subcategory
123
CreatedBy1
UpdatedBy1
11
ResolvedAt
11/13/2021 8:27:21 AM
Thread
ResolvedBy
13
WasCreatedByCustomer
HasIvrcall
Creator
Updator
11