Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
22713
LatestTicket
CreatedAt
11/23/2022 10:29:26 AM
UpdatedAt
5/29/2023 1:43:42 PM
Subject
Water query
Description
Consumer had a leak&nbsp;<div><br></div><div>attached is water works report</div><div>QRC RESPONSE:</div><div>Leak credit journal adjustment done for 202203-202211, average 32kl.</div><br/><b>Journal Number</b>: [603073]<br/><b>Journal Amount</b>: [-R511,787.39]
Priority
Disposition
27
ConversationType
3
Parent
Account
22756
OpenedBy
167
AssignedTo
17
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
ResolvedAt
5/29/2023 1:43:34 PM
Thread
145330
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
893
Updator
3