Details

Conversation

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
36282
LatestTicket
CreatedAt
11/23/2022 9:17:50 AM
UpdatedAt
11/23/2022 9:17:53 AM
Subject
WATER QUERY
Description
Consumer has been charged in September 2022 reading dates 11/2020 to 08/2022<div><br></div><div>Please assist with 6 months policy&nbsp;</div>
Priority
Disposition
6
ConversationType
3
Parent
Account
29680
OpenedBy
167
AssignedTo
15
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
893
Updator