Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
36177
LatestTicket
CreatedAt
11/22/2022 10:06:20 AM
UpdatedAt
11/22/2022 10:06:47 AM
Subject
Consumer reported leak was fix outside property
Description
Consumer reported that she has water leak outside property and BCM came and fixed it while she was not there but she did not get any feedback from them and her account is still very high.
Priority
Disposition
30
ConversationType
3
Parent
Account
29631
OpenedBy
10
AssignedTo
Region
2
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
140131
ResolvedBy
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
10
Updator
10