Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
36176
LatestTicket
CreatedAt
11/22/2022 9:08:16 AM
UpdatedAt
11/22/2022 9:08:19 AM
Subject
Water Query
Description
Staff reported high water billing, please see from Aug 2021
Priority
Disposition
6
ConversationType
3
Parent
Account
29629
OpenedBy
120
AssignedTo
15
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
50
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
218
Updator