Details

Conversation


EscalationLevel
LatestCall
967992
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
36143
LatestTicket
CreatedAt
11/22/2022 7:23:48 AM
UpdatedAt
11/22/2022 7:24:30 AM
Subject
IVR call: statement
Description
Received call for statement for account 10043451 sent message: 30795
Priority
Disposition
8
ConversationType
2
Parent
Account
29584
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator