Details

Conversation


EscalationLevel
LatestCall
966979
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
36066
LatestTicket
CreatedAt
11/21/2022 9:13:37 AM
UpdatedAt
11/21/2022 9:13:53 AM
Subject
IVR call: statement
Description
Received call for statement for account 10354150 sent message: 30651
Priority
Disposition
8
ConversationType
2
Parent
Account
16186
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator