Details

Conversation


EscalationLevel
LatestCall
LatestChat
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Campaign
IsOpen
Customer
36051
LatestTicket
CreatedAt
11/21/2022 7:21:30 AM
UpdatedAt
4/28/2023 6:26:44 AM
Subject
water query
Description
&nbsp;2 meters billed on one account.<div><br></div><div>QRC Response :DATE 27/01/2023</div><div>Second meter closed,Six months policy applied for 10/2022 period.</div><div>Journal submitted for review and authorisation&nbsp;</div><br><b>Journal Number</b>:623525<br/><b>Journal Amount</b>: [44756.73]
Priority
Disposition
27
ConversationType
3
Parent
Account
29549
OpenedBy
26
AssignedTo
15
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
ResolvedAt
4/28/2023 6:26:32 AM
Thread
140210
ResolvedBy
2
WasCreatedByCustomer
HasIvrcall
Creator
26
Updator
2