Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
18918
LatestTicket
CreatedAt
11/18/2022 12:46:58 PM
UpdatedAt
11/18/2022 12:47:01 PM
Subject
Water incorrectly charged
Description
October account for 10374245 was incorrectly overcharged water. Here reading taken today: 10179993 Meter# 150104946. After for 4 months only charging interim charge
Priority
Disposition
23
ConversationType
3
Parent
Account
29483
OpenedBy
AssignedTo
17
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
111
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
1273
Updator