Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
35909
LatestTicket
CreatedAt
11/18/2022 10:49:12 AM
UpdatedAt
1/20/2023 6:37:54 AM
Subject
Water bill
Description
Account not dealt with due to two meter number readings since 2020. House on sale now<div><br></div><div>QRC RESPONSE: Query Closed</div><div>Query resolved 19 Jan 2023 with a leak rebate for repairs dated 2020.</div><div>Readings and meter numbers are correct, meter was replaced in 2020, but billed correctly</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
228
OpenedBy
AssignedTo
17
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
112
CreatedBy1
UpdatedBy1
ResolvedAt
1/20/2023 6:37:54 AM
Thread
141647
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
2912
Updator
3