Details

Conversation


EscalationLevel
LatestCall
962714
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
35801
LatestTicket
CreatedAt
11/17/2022 8:07:00 AM
UpdatedAt
11/17/2022 8:07:19 AM
Subject
IVR call: statement
Description
Received call for statement for account 10361264 sent message: 30171
Priority
Disposition
8
ConversationType
2
Parent
Account
13139
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator