I write to express the problem I am experiencing with regard to the municipality billing system and resolution of problem issues.<div><br></div><div>First it was a water quiry that was never resolved for years followed by unrealistically high water charges.</div><div><br></div><div>I have hired people to fix water leaks but I continue to lose water . </div><div>The municipality had once sent a technician to remove and replace a leaking water meter from my house. No one knew for how long the meter had been leaking.</div><div>I have paid large amounts of money to the municipality due to this problem.</div><div>I am a 66 year old pensioner. I have no more strength to continue working hard </div><div>Please help me .</div><div><br></div><div>Hoping to hear from you soon.</div><div>Yours sincerely</div><div>Mzwandile Ngcivana.</div><div><br></div><div>QRC Response: Consumer promised to resend the Plumbers reports.Email sent to meter reading for check reading last reading 12/2021.</div><div>QRC Response :DATE 09/01/2023</div><div>READING UPDATED ,LEAK LETTER UPLOADED.</div><div>OVER READ READING TO CHARGE FIRST BEFORE IT CAN BE USED AS AN AVERAGE FOR LEAK CREDIT.</div>