Details

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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
35735
LatestTicket
CreatedAt
11/16/2022 1:39:10 PM
UpdatedAt
5/24/2023 10:23:07 AM
Subject
water
Description
consumer is being charged as meter stopped generating readings in 2021 ,,they have brought photo of current reading which has been sent to billing and meter reading<div><br></div><div>QRC RESPONSE: LEAK JOURNAL PROCESSED FOR 201810/202109 INCL INTEREST.</div><div>JOURNAL TO BE AUTHORIZED.</div><br/><b>Journal Number</b>: [505544]<br/><b>Journal Amount</b>: [94521.34]
Priority
Disposition
27
ConversationType
3
Parent
Account
29416
OpenedBy
110
AssignedTo
17
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
111
CreatedBy1
UpdatedBy1
ResolvedAt
5/24/2023 10:23:00 AM
Thread
139592
ResolvedBy
2
WasCreatedByCustomer
HasIvrcall
Creator
205
Updator
2