Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
24144
LatestTicket
CreatedAt
11/16/2022 11:06:49 AM
UpdatedAt
11/16/2022 11:06:52 AM
Subject
8 Jackson Street electricity charge
Description
We are being charged for electricity even though we have a pre-paid meter. Please check how long this has been happening and credit us for the charges.
Priority
Disposition
23
ConversationType
3
Parent
Account
24935
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
2
Subcategory
103
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
2233
Updator