Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
19619
LatestTicket
CreatedAt
11/16/2022 10:04:05 AM
UpdatedAt
3/7/2023 9:35:01 AM
Subject
water meter reading
Description
consumer disputes reading of meter and elaborates as per attachment<div><br></div><div>QRC Response - journal for water done by billing 2022/10</div><div>Query resolved.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
19238
OpenedBy
16
AssignedTo
15
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
50
CreatedBy1
UpdatedBy1
ResolvedAt
3/7/2023 9:35:00 AM
Thread
143694
ResolvedBy
13
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
16
Updator
13