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CreatedAt
11/15/2022 11:05:55 AM
UpdatedAt
11/15/2022 11:05:58 AM
Subject
WATER METER CHANGE
Description
OUR WATER METER WAS STOLEN, NOW IT HAS BEEN REPLACED. WE ARE STILL BEING CHARGED FOR AN INTERIM READING EVEN THOUGH OUR METER HAS BEEN REPLACED WITH A NEW METER
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23
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3
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5757
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2
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23
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HasIvrcall
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2893
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